Market Leadership Systems: Terms and Conditions

These terms and conditions govern the use of our website or our services by any visitor. By using our website or our services, you accept these terms and conditions in full. If you disagree with any part of these terms and conditions please do not use our website or services.

Intellectual property rights

Unless otherwise stated, all intellectual property rights in the website, ComSIM business simulation, BTLS Business Thinking Styles and all material on the website are owned by Market Leadership Systems (unless specifically indicated to be owned by someone else). Subject to the license below, all these intellectual property rights are reserved.

Licence to use website, simulations, BTLS and training materials

You may view, download for caching purposes only, and print pages from the website for your own personal use, subject to the restrictions below.

You must not:  (a) republish material from this website (including republication on another website) or BTLS and ComSIM Business Simulation; (b) sell, rent or otherwise sub-license material on the website or BTLS and ComSIM Business Simulation; (c) reproduce, duplicate, copy or otherwise exploit material on our website or BTLS and ComSIM Business Simulation for a commercial purpose; (d) redistribute material from this website or BTLS and ComSIM Business Simulation except for content specifically and expressly made available for redistribution (such as our newsletter, product briefs, case studies or additional reading materials).

The usage of the ComSIM Business Simulation and BTLS Thinking styles and their respective results are made entirely on an "as is" basis and no guarantees or undertakings in any way are given for such use.

Cancellation of Services

Upon acceptance of any contract, be it in writing, by email or verbally,  to request Market Leadership Systems to provide a service or training programme, a 50% deposit is required upon accepting the contract. Any cancellation of such a contract by the client, will attract the following penalties:

Cancellation more than one month before delivery date:  No Penalty; Cancellation between 14 days and one month: 50% of total contract fee; Cancellation less than 14 days of programme:  100% of total contact fee.

All invoices are payable on a 14 days terms basis after the first day of programme.

Limitations of liability

The information on this website is provided free-of-charge (unless a cost is indicated or negotiated through direct contact), and you acknowledge that it would be unreasonable to hold us liable in respect of this website and the information on this website.

Whilst we endeavour to ensure that the information on this website is correct, we do not warrant its completeness or accuracy in any way; nor do we commit to ensuring that the website, simulation and BTLS programmes remain available or that the material on the website is kept up-to-date.

To the maximum extent permitted by applicable law we exclude all representations, warranties and conditions (including, without limitation, the conditions implied by law of satisfactory quality, fitness for purpose and the use of reasonable care and skill). The user must at all times ensure the fitness of the product or services for its  requirements prior to accepting it.

Our liability is limited and excluded to the maximum extent permitted under applicable law. We will not be liable for any direct or indirect loss or damage arising under these terms and conditions or in connection with our website, whether arising in tort, contract, or otherwise. Without limiting the generality of the foregoing exclusion, we will not be liable for any loss of profit, cash, contracts, business, goodwill, data, income, revenue or anticipated savings arising under terms and conditions or in connection with our website, programmes or services, whether direct or indirect, and whether arising in tort, contract, or otherwise.


We may revise these terms and conditions from time-to-time. Please check this page regularly to ensure you are familiar with the current version.

Entire agreement

These terms and conditions, together with our privacy policy, constitute the entire agreement between you and us in relation to your use of our website, and supersede all previous agreements in respect of your use of this website.

Law and jurisdiction

These terms and conditions will be governed by and construed in accordance with English law, and any disputes relating to these terms and conditions shall be subject to the exclusive jurisdiction of the courts of South Africa.